Library Survey

Thank you for your interest in completing our Belen Public Library Survey. It is so important that we know how best to serve our community. Please complete and submit the survey by April 15th. If you complete the survey that you received in the Mail or from the Library in person you can return in to the library drop box or online at belenpubliclibrary@gmail.com.Your submission must be in by April 15th to be eligible to win a prize in the RAFFLE!
The prizes are a Tablet, Fire Stick, or a Books on Becker gift certificate so let us hear from you! If you have any questions please call us at 505-966-2600.

1. Do you have a Belen Public Library Card?(Required)

Yes

2. On an average how often do you visit Belen Public Library?

3. How do you find out about library and museum service and programs? Select all that apply:

4. How Important are the Following Services to You?

	1- Extremely Important	2 - Very Important	3 - Important	4 - Somewhat Important	5 - Not Important
Borrowing Books
Borrowing DVDs/VHS tapes/CDs
Computers
Free WiFi
Internet Access
Printers and Copiers
Staff Assistance for Computers
Meeting Rooms
ILL (Inter-Library Loan)
Harvey House Museum Books
Children's Programs
Teen Programs
Adult Programs
Homebound Services
Services for Blind and Print Disabled
Museum Programs and Events
Bringing Family and Friends to the Museum
Shopping at Books on Becker
Shopping at the Museum Book Store
Watching Trains from the Museum Yard

5. Have you visited the Belen Harvey House Mueum in the last Year?

Yes

If yes to #5 what did you enjoy most about the museum?

6. What do you value most about the Belen Public Library and Belen Harvey House Museum?

7. Please indicate your level of satisfaction concerning the Customer Service of the staff at the Belen Public LIbrary and Belen Harvey House Museum:

	1 - Strongly Agree	2 - Agree	3 - Neutral	4 - Disagree	5 - Strongly Disagree
They treat me fairly and without discrimination
They are professional in their dealings with me
They are friendly
They are interested in me and my needs
They are knowledgeable
They provide quality service
They respond in a timely manner

If you rated any of the above items Disagree or Strongly Disagree, please explain why:

8. Please indicate your level of satisfaction concerning Facilities and Resources at Belen Public Library and Belen Harvey House Museum:

	1 - Strongly Agree	2 - Agree	3 - Neutral	4 - Disagree	5 - Strongly Disagree
Computers and electonic equipment are accessible
Printing and copying services are adequate
The Library's collection meets my needs
Library staff keeps me informed about new services/collections
I usually find the resources I need
Library staff is always helpful
Library staff listens to my recommendations for new items