Utility Billing Department

Online Bill Pay

Belen citizens now have a NEW online payments portal that provides an easy, flexible, and secure user experience to pay utility bills online! Get started now!

Please Note - Temporary Closure Payment Information
For residents wishing to conduct business in-person with the Utility Department at the Belen Fire Department during the temporary closure of City Hall: We are unable to accept cash payments during this time, you may complete your in-person Utility payments via card, check, or money order only. Thank you!

Sign up for Express Bill Pay to pay your city utility bill online.

Express Bill Pay is a service provided by the City of Belen. It easy and it is FREE. Click here to find out more.

Utility and Service Rates

The city utility bill contains the following charges for services provided by the City of Belen:

  • Water usage
  • Sewer usage
  • Solid waste curbside pickup
  • Fire hydrant maintenance
  • Citywide mosquito spraying
  • Citywide technology upkeep
  • Taxes

For updated rates and charges, click here.

Sewer rates are determined based on your winter water usage between November 1 and February 28 of each year. To save money on your utility bill, residents and businesses are reminded to reduce your water use during these months.

Always monitor your utility bill for unusually high use. A significant increase in the cost of your bill could mean you have a water leak on your property.

How to Report a Leak



Monday through Friday 8:00am to 5:00pm


100 South Main Street
Belen, NM 87002

(505) 864-8221 (phone)

(505) 864-8408 (fax)


Daniel Carbajal, Finance Director
Email Daniel

Elena Garcia, Accounts Payable Specialist
Email Elena

Mindy Jaramillo, Payroll Specialist
Email Mindy

Briana Zierau, Utility Billing Supervisor
Email Briana